There are some third-party “debt relief companies” that charge borrowers large up-front or monthly fees for Federal student aid services offered by the Department of Education and its student loan services for free.
It has come to the attention of Klamath Community College that one such company has purchased and may be using the following toll-free phone number that was previously assigned to the Department’s former Direct Loan Servicing Center (ACS) 800-848-0979.
Direct Loan Servicing Center is no longer operational, however borrowers can find the correct toll-free phone number for their servicer by going to the student loans.gov website. Students, and borrowers can file a complaint or report suspicious activity through the Federal Student Aid Feedback System https://feedback.studentaid.ed.gov/ or concerns related to third party debt relief companies.
If you have any questions you can contact the financial aid department at Klamath Community College at 541-880-2352.