Helpful Technology How-To Guides

This guide is up-to-date as of 8/2/2022. The guide only includes Windows and Android devices, and does not include Apple devices.

Guest WI-FI Login For Windows PCs

1. Click on the Wireless Icon on your computer.
2. Connect to KCC-WIFI-Onboard
3. If a webpage doesn't open automatically, open a web browser (such as Chrome) and go to https://cloudpath.klamathcc.edu/
4. Check "I agree to the Terms & Conditions" and click the "Start" button
5. Click Guests or Visitors
6. Enter your name and your email address
7. Choose your preferred method to receive a verification code
   1. You can choose between Send to Email or Send TXT (text) Message
   2. Enter the required information depending on which option you chose
   3. Enter your verification code (this will be a string of four letters)
8. Click Finish Setup
   1. If you do not automatically connect, follow these steps:
      1. Turn off WIFI, wait ten seconds
      2. Turn your WIFI back on
      3. Reconnect to KCC-WIFI-Onboard
9. You should now have access to the internet
   1. If not, please contact the KCC IS Help Desk for troubleshooting

Guest WI-FI Login For Android Devices

1. Go into your WIFI settings on your mobile device.
2. Connect to KCC-WIFI-Onboard
3. If a webpage doesn't open automatically, open a web browser (such as Chrome) and go to https://cloudpath.klamathcc.edu/
4. Check "I agree to the Terms & Conditions" and click the "Start" button
5. Click Guests or Visitors
6. Enter your name and your email address
7. Choose your preferred method to receive a verification code
   1. You can choose between Send to Email or Send TXT (text) Message
   2. Enter the required information depending on which option you chose
   3. Enter your verification code (this will be a string of four letters)
8. Click Finish Setup
   1. If you do not automatically connect, follow these steps:
      1. Turn off WIFI, wait ten seconds
      2. Turn your WIFI back on
      3. Reconnect to KCC-WIFI-Onboard
9. You should now have access to the internet
   1. If not, please contact the KCC IS Help Desk for troubleshooting

Windows S Mode – Cannot Connect to KCC WIFI

There are two known solutions to this problem.

Without Admin Account Password

1.   Connect to "KCC-WIFI-Onboard"

• 1. If window does not open automatically, go to https://cloudpath.klamathcc.edu/

2.   Follow steps to connect to WIFI using Guest or Visitors Login

With Admin Account Password and Alternative WIFI

1. Click web print (second link from the bottom, Sign-in status doesn't matter)
2. Go to https://wirelessprint.klamathcc.edu
3. Log-in with your student ID (5XXXXX) and password (the same as MyKCC).
4. On the top left, click "Submit a Job"
5. Choose a method (Normal is default)
   1. Select a Building (Normal)
      1. Then click on one of the green dots which appear
   2. Click on "Select printer from list" on the bottom right (Advanced)
      1. Pick a printer from the list
6. Enter the number of copies
7. Click "3. Upload Documents"
8. There are 2 ways to choose which file you want to print
9. Drag files to "Drag files here" OR Select "Upload from computer"
10. Click "Upload & Complete"
    1. NOTE: In excel, the entire Workbook will print.
11. You will then be taken to the final screen showing the status of your print job.
    1. At this time, no one is charged for using the print feature.

The following file types are allowed:

• Microsoft Excel: xlam, xls, xlsb, xlsm, xlsx, xltm, xltx
• Microsoft PowerPoint: pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx
• Microsoft Word: doc, docm, docx, dot, dotm, dotx, rtf, txt, PDF, pdf
• Picture Files: bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, tiff

Student Use Printer locations: (please choose the one closest to your location)

1. Building 1 lobby
2. Building 2 lobby
3. Building 3 lobby
4. Building 4 LRC
5. Building 4 TRIO office
6. Building 6 Study booths on 1st floor
7. Building 6 Study booths on 2nd floor

Printer names: (advanced method only)

1. Building 1 Lobby M603 PCL 6       
2. Building 2 Lobby M603 PCL6        
3. Lobby 4515 PCL6       
4. LRC RICOH MP 402SPF     
5. Student Life M603 PCL6      
6. Study Booth 1st Floor HSB  
7. Study Booth HSB West 2nd-FL     
8. TRIO 4515 PCL6
9. Tutor LaserJet M606 PCL6  
10. WSTC-Study803-HP606      
11. WSTC-Study805-HP606      
12. WSTC-Study807-HP606      

Where to Find Office365

1. Go to MyKCC.klamathcc.edu
2. Click on "log in to Office 365"
   1. This will forward you to the Office365 login page
3. login using your ID number (5xxxxx@students.klamathcc.edu) and the same password you use to access MyKCC.
4. From here you can use Word, Excel, PowerPoint, Outlook, OneDrive, Etc. while still in your browser (Chrome, Opera, Microsoft Edge, Firefox, etc)
5. Selecting Outlook here will bring you to your school email.
   1. Outlook is the light blue envelope with an "O" on it (on the left side)
       

Installing Office365

1. To install the Microsoft Office suite on your local computer, click on the "Install Office" button to download the installer.
   1. Once the installer has downloaded, double click to begin the installation (this process can take a while, based upon internet connection speeds)
2. To install to your tablet or phone, follow the "Other Installs" link, and select phone/tablet.
3. You will be able to install Office on up to 5 devices
4. If you have changed devices (i.e. you have purchased a new computer) and want need to recover a license for use on a new device please contact webmaster@klamathcc.edu.

1. Open Outlook
   1. One of the ways you can do this is by going to https://mykcc.klamathcc.edu/ics, click on "log into Office 365", when on Office 365 open Outlook. If you do not have Office 365 installed there are instructions that can be found on https://mykcc.klamathcc.edu/ics
2. Log into Outlook (if it does not log you in automatically)
   1. (Make sure you are using your student email 5XXXXX@students.klamathcc.edu)
3. Open "Settings"
   1. The settings tab is the gear-shaped icon that can be found in the top right corner of Outlook located between "My Day" and "Help"
4. Open "Forwarding"
   1. Search for "Forwarding" in the settings search tool or go to "view all Outlook settings" pick the "Mail" tab on the left side. Then select "Forwarding"
5. Check the "Enable forwarding" check box
6. Enter the email that you wish to forward your student emails to
   1. Double check that you entered the email properly and the "Keep a copy of forwarded messages" is an optional checkbox that will make the emails show up in both your student email and the forwarded email. (Note: this will take effect for all future emails until switched off and will not forward any previously received emails before this point.)

Important Note: You can reply to emails from the forwarded email account; however, your name will no longer show up on the emails like it does when you send an email from your student account. In your reply make sure the person receiving your email knows who you are.  This has been tested for Gmail accounts and other email providers may vary in results

No Scanner needed! Take a picture of your assignment and convert it to a PDF and upload to Canvas, all from your phone!

• How to covert pictures to PDF and submit to Canvas on Android devises
  • Take a picture of the paper you want to submit
  • Browse to the picture in your gallery
  • Press the three vertical dots or options and select print
  • Change the printer to: “Save as PDF"
  • Hit the download PDF button
  • Choose a location to save it that you will be able to find again
  • Launch the canvas app
  • Select the class
  • Select the assignment
  • Click the submit assignment button
  • Browse to the location you saved the PDF at and select it
  • Click submit in the upper right hand corner

• How convert images to PDF on iPhone devices

• Take picture of the paper that you wish to submit. Make sure that only the paper is in the picture and the picture is well lit and taken from directly above the paper
• Convert the image to a PDF.  There is no default setting to do this on an iPhone. However, there are many free downloadable apps that allow you to do this. I recommend Adobe Scan
• On Adobe Scan you can take a new picture or select from your camera roll. Make sure Adobe Scan is allowed access to your photo library and camera in the app setting.
• In the top-right corner of the phone screen press “Save as PDF"
• Recommend you save the PDF to local files on your iPhone OR saving it to your one drive so you can also fetch it on your computer. You will need to download One Drive on your phone and save it to your school provided one drive account. (instructions on how access your school provided Office 365 account with one drive is posted on mykcc)
  
   

• How to upload assignments to Canvas using Adobe Scan on iPhone devices

• On Adobe Scan you can take a new picture or select from your camera roll. Make sure Adobe Scan is allowed access to your photo library and camera in the app setting.
• Press share. Then press “share a copy".
• Select the canvas student icon. If you don't see the canvas student icon then it is probably in the more tab on the far-right side of all the options. If the icon is still not there, make sure the canvas app is downloaded and signed into your account.
• Select the course that the assignment is for and the assignment that you are trying to submit. (Note; if you do not see the course or assignment in the options the course or assignment might not be posted or locked. You will have to check in with your instructor and make sure the course and assignment are posted.)

PC:

1. Go to mykcc.klamathcc.edu
   1. Do not try to use the link on Office 365, as this forgot password link does not work and will give you an error
2. Under "Quick links" click on "Forgot Password"
3. Follow the instructions on the page (provided below for convenience)
   1. Your username is your 6-digit student ID number (5XXXXX)
   2. Enter your date of birth in the 00/00/0000 format (Month/Day/Year)
   3. Choose your address from the multiple-choice list that is provided (or none if it is not listed)
      1. This is used for verification purposes
   4. Enter your phone number
4. Once you've received the temporary password to either text or your personal email, log in to MyKCC
5. Then click "Change Password" under "Quick Links"
6. Follow the direction on the page (provided below for convenience)
   1. Type your ID number (5XXXXX) in the Username field (first box)
   2. Type your desired password in the New Password field (second box)
   3. Passwords must be between 8 and 16 characters in length and contain at least one character from at least three of the following categories:
      1. Uppercase letters
      2. Lowercase letters
      3. Numbers 0-9
      4. Special characters such as !@#$%^&*()
   4. Type your new password in again in the Confirm Password field (third box)
      1. Make sure it is exactly the same as the one in the "New Password" field
   5. Click on Submit
   6. Your password should now be changed

This is the same password for all KCC services including Web-print, Canvas, Office 365, etc.

Mobile:

1. Go to mykcc.klamathcc.edu
   
   1. Do not try to use the link on Office 365, as this forgot password link does not work and will give you an error
2. Tap the arrow in the bottom left-hand corner
   1. Tap "Quick Links"
   2. Tap "Forgot Password"
3. Follow the instructions on the page (provided below for convenience)
   1. Your username is your 6-digit student ID number (5XXXXX)
   2. Enter your date of birth in the 00/00/0000 format (Month/Day/Year)
   3. Choose your address from the multiple-choice list that is provided (or none if it is not listed)
      1. This is used for verification purposes
   4. Enter your phone number
4. Once you've received the temporary password to either text or your personal email, log in to MyKCC
5. Tap on the arrow in the bottom left-hand corner
   1. Tap "Quick Links"
   2. Tap "Change Password"
6. Follow the direction on the page (provided below for convenience)
   1. Type your ID number (5XXXXX) in the Username field (first box)
   2. Type your desired password in the New Password field (second box)
   3. Passwords must be between 8 and 16 characters in length and contain at least one character from at least three of the following categories:
      1. Uppercase letters
      2. Lowercase letters
      3. Numbers 0-9
      4. Special characters such as !@#$%^&*()_
   4. Type your new password in again in the Confirm Password field (third box)
      1. Make sure it is exactly the same as the one in the "New Password" field
   5. Click on Submit
   6. Your password should now be changed

This is the same password for all KCC services including Web-print, Canvas, Office 365, etc.