What are communication skills?
Communication skills are the abilities you use to give and recieve different kinds of information. Communication skills are essential when working with others, managing people, and during all interpersonal relationships.
Examples of communication skills are:
- Volume of voice
- Clarity of statements and enunciation
- Level of empathy
- Show of respect
- Use of, and understanding of, nonverbal cues.
These skills communicate ideas, feelings, tasks, and events.
What are the main goals of communication?
- To inform,
- To request,
- To persuade,
- To build relationships.
The four communication methods