Frequently Asked Questions (FAQs)
Have a question? We probably have the answer.
Check out some of the most frequently asked questions and our respective answers.
Student Resources
Adobe software can be useful for students who need to download materials such as PDFs or scan documents for their courses. Need help getting started with Adobe or troubleshooting an issue? View these guides to learn more.
All KCC courses are available to students in the Canvas learning management system (LMS).
Canvas Overview for Students
First time using Canvas? View this Canvas Overview video that covers how to navigate the Dashboard, courses, and the Global Navigation menu.
Canvas Help Resources
To learn more about using Canvas, check out these resources!
Cengage offers a variety of products and services that instructors may integrate into their courses. View these resources to learn more about using Cengage and accessing their support services.
McGraw Hill offers a variety of products and services that instructors may integrate into their courses. View these resources to learn more about using McGraw Hill and accessing their support services.
KCC employees and students may access Microsoft Office 365. Check out this information to learn more!
MyKCC is a portal that links KCC students and employees to important information and resources.
Pearson offers a variety of products and services that instructors may integrate into their courses. View these resources to learn more about using Pearson and accessing their support services.
Need help with locating credible sources of information and conducting research for your courses? KCC offers resources and assistance to help students with their research.
Having trouble logging into something? Double check your sign-in information.
Turnitin is a tool that promotes academic integrity and helps instructors to provide quality feedback for students. View these resources to learn more about using Turnitin and accessing their support services.
Zoom is a video conferencing tool commonly used for virtual class meetings and office hours. Need help using Zoom or accessing your account? Check out these these resources!